Requests to ALR Network for Customer Data
ALR Network is a provider of IT Hosting services, and as such, we do not manage the data, content or applications hosted from our infrastructure. Our customers are in care, custody and control over the data stored on the hosted system. Furthermore, many of ALR Network’s customers are Resellers of ALR Network Hosting services, and therefore, it is possible that the information you are seeking belongs to the customer of our customer.
ALR Network accepts subpoenas sent by email and mail.
Strada Tășnad 19, Sc.1, Ap.1
ALR Network will only accept a civil subpoena from a court of competent jurisdiction, and properly served through our registered agent.
In accordance with the confidentiality provision within our Terms and Conditions, ALR Network will notify its customers of any request for their confidential information unless prohibited by law or pursuant to a Court Order.
Please include as much detail as possible about the subscriber information you are seeking. The following are examples of items required by ALR Network to properly identify the customer:
- IP address(es)
- Domain/Website information
- Or any combinations of the above
ALR Network records are authenticated pursuant to law, and should not require the testimony of a records custodian. If a special form of certification is required, please attach it to your records request.
As provided by law, ALR Network may seek reimbursement for costs in responding to requests for information. We may also charge additional fees for costs incurred, or objecting to non-standard or burdensome requests.
Revised March 18, 2017